
Terms and Conditions
Welcome to Arcana ("we," "our," or "us"). By accessing or using our website www.shoparcana.ca (the "Site") and purchasing our products, you agree to be bound by these Terms and Conditions (the "Terms"). Please read them carefully before using our Site.
General
· These Terms govern your use of our Site and any transactions made through it.
· We reserve the right to update, modify, or change these Terms at any time. Changes will take effect upon posting to the Site.
Eligibility
· You must be at least 18 years old or have permission from a parent or legal guardian to use our Site.
· You agree to provide accurate and complete information when creating an account or making a purchase.
Products and Orders
·All products displayed on our Site are subject to availability and may be discontinued at any time without notice.
·We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.
·Prices are listed in Canadian dollars (CAD) unless otherwise stated.
Payment
· We accept all major credit cards, debit cards, and paypal.
· All payments are processed securely. We do not store your payment details.
Shipping & Delivery
· We ship only within Canada. Estimated delivery times vary depending on location.
· Shipping fees and taxes will be calculated at checkout.
· We are not responsible for lost, stolen, or delayed shipments once they have been handed over to the carrier.
Returns & Refunds
· We accept returns within 14 days of delivery if the product is unused and in original condition.
· Customers are responsible for return shipping costs unless the item is defective.
· Refunds will be processed once we receive and inspect the returned item.
Intellectual Property & Copyright
· All content, images, logos, and branding on our Site are the property of Arcana and are protected under Canadian copyright laws.
· You may not copy, distribute, or use any content from our Site without our written permission.
Privacy & Data Protection
· Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.
· By using our Site, you consent to the collection and use of your data as described in our Privacy Policy.
Limitation of Liability
· We are not responsible for any indirect, incidental, or consequential damages arising from your use of our Site or products.
· Our total liability shall not exceed the amount you paid for the product in question.
Governing Law
· These Terms shall be governed by and interpreted in accordance with the laws of Ontario, Canada.
· Any disputes shall be resolved in the courts of Ontario.
Contact Information
· If you have any questions about these Terms, please contact us at contact@shoparcana.ca
By using our Site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.